Hotel Sales Coordinator

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Job Summary
Our successful hotel is looking for a hospitality professional with extreme attention to detail and strong organizational skills to grow our hotel. You will support every step of the Sales process to provide our guests with an unforgettable experience at our hotel.

You'll be in charge of responding to guest inquiries, directing potential new business to the associated Sales Manager, and lead the sales team's administrative tasks. We are looking for someone with exceptional communication skills as well as previous hotel experience. Please apply as soon as possible if this describes you!

Responsibilities

• Prepare sales support materials for prospective customers
• Complete rooming lists, routing, billing, and key packets to ensure a seamless rooming experience.
• Greeting and directing guests and meeting planners is a professional and helpful manner.
• Assist sales team by managing schedules, filing important documents, and communicating relevant information
• Ensures all documents produced by Sales Department (BEOs, contracts, rooming lists, proposed) are completed accurately and on time.
• Answer telephone calls, take detailed and accurate messages, and respond to inquiries in a pleasant manner
• Answer client questions about the property facilities and services.

Qualifications

• Hotel sales experience preferred
• Hotel experience is highly preferred
• 2 years of administrative experience required
• Has personal integrity, manages time well, is highly visible in the area of responsibility, and can effectively prioritize workload
• Ability to type 55 wpm
• Experience with accounting procedures and general administrative tasks
• Must be proficient in Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to read and interpret documents such as safety rules, operating, maintenance instructions procedure manuals
• Ability to write routine reports and correspondence, as well as date and time
• Ability to apply deductive skills to carry out instructions furnished in written, oral, or diagram form
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
• Must be able to work independently and simultaneously manage multiple tasks, have strong organization and presentation skills

If you are passionate about customer service and eager to contribute to a growing organization, we encourage you to apply for this exciting opportunity!

Job Type: Full-time

Pay: $18.50 - $19.26 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Paid training
• Vision insurance